Q: Can I part exchange my car?

A: No, unfortunately our dealers do not offer part exchange as part of the transaction.

Q: If I order my car from www.drivethedeal.com, what happens next?

A: Your order will be emailed to us and we will telephone you to discuss it with you and confirm all of the details. We then place your order with the most competitive UK main dealership that we can find which will telephone within 2 working days to introduce themselves to you. From that point onwards you may deal directly with the dealer.

Q: Who do I pay my money to and when do I pay it?

A: You pay the dealership a deposit of £500 (or the deposit is sometimes increased to match the value of any optional extras you add to your car) when you place the order and you pay the rest of the money to the dealership by cleared funds on or before delivery.

Q: Do I get any warranties?

A: Yes, as you are purchasing from a UK main dealership, your warranties are exactly the same as if you order the car from your local dealership. This means that the manufacturer will pay any UK main dealer of your choice to do warranty work.

Q: Where do I get the car serviced?

A: At any main dealership of your choice anywhere in the UK.

Q: Do you import the cars?

A: No, we never import cars. We only order cars from UK main dealerships.

Q: How can you get such good prices?

A: Because we place so many purchases. If you can get a discount on a car locally, and you are only buying one car, then just imagine how much discount you could get if you were buying 20 cars? We also work with Company car fleets, and as a result we have a lot of negotiating power which we are using to help you to get a better deal.

Q: My local dealer has offered me a special low rate finance deal or free insurance. Can you offer this too?

A: Normally these schemes are run by the manufacturer and are available through all of their dealerships. As a result you can normally participate in these schemes. If you want to take advantage of one of these schemes, then please tell us in the 'Additional Comments' box at the bottom of the Order Form when you send your order to us and we will notify the dealer who can arrange this with you directly. In the rare case that these schemes are not available, you will be advised of this prior to us passing your order to the dealer and you will be offered the opportunity to re-think your order.

Q: What are the top dozen most popular family cars?

A: Generally families find 4x4 cars suit their needs best, due to the practicality of the extra space they afford and the safety they offer. In order of popularity we receive the most enquiries for the following makes and models:
Nissan Qashqai (note that this has 5 seats, the 7 seater is badged the X-Trail)
Mercedes GLC (Mercedes equivalent of the Audi Q5, a mid sized SUV)
Mitsubishi Outlander 2.0 PHEV (this is their electric / petrol hybrid vehicle and is very cheap to run)
Audi Q5 (5 seater SUV, competitor to Mercedes GLC)
Honda CR-V (cheaper competitor to the Audi Q5)
Audi Q3 (smaller than the Audi Q5, easier to park)
Toyota Rav4 (brand new model early 2016 with a electric / petrol hybrid option)
Mazda CX-5 (very popular through 2015, mid sized SUV)
Ford S-Max (7 seat MPV, still very popular, brand new model in 2016)
Mazda CX-3 (new model in 2016, smaller than a CX-5)
Audi Q7 (this car benefits from having 7 seats)
Kia Sportage (new model in 2016, includes 7 year warranty)

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